Consistent new-client intake
Collect approved preliminary information before attorney or staff review.
Granvure
Preparing your workspace…
AI front desk for law firms
Handle the front desk. Keep legal judgment with attorneys.
Granvure answers law-firm calls, supports configured preliminary intake, schedules eligible consultations, and routes callers without providing legal advice.
What ai front desk for law firms means in practice.
An AI front desk can work for a law firm when its role is clearly administrative. Granvure can answer calls, identify prospective and existing clients, collect configured preliminary intake, answer approved administrative questions, schedule eligible consultations, and route or transfer callers to staff.
Make the first response operationally useful.
Granvure connects an understandable customer conversation to the business rules and next actions your team controls.
Consultation scheduling
Offer provider-verified times when a supported calendar and appointment workflow are configured.
Existing-client routing
Identify the caller's purpose and move relationship-driven or sensitive conversations to the right person.
From inbound call to a clear result.
The exact path depends on the organization's approved knowledge, plan, integrations, availability, and routing configuration.
- 01
Answer the call
Granvure identifies the firm and asks how it can help.
- 02
Identify caller context
The workflow distinguishes a prospective client, existing client, or general administrative inquiry.
- 03
Collect configured information
Granvure gathers preliminary details without evaluating legal merits.
- 04
Schedule or route
Eligible consultations can be booked; calls needing people can be transferred or captured.
- 05
Keep a reviewable outcome
The firm receives call context for its own professional follow-up.
Human control
Automate the front desk. Keep judgment where it belongs.
Granvure handles the front desk, not the legal consultation. Granvure does not provide legal advice, form attorney-client relationships, or replace attorney judgment. Firms remain responsible for their intake, confidentiality, conflict, and professional-obligation processes.
- Ask whether the caller is a prospective or existing client.
- Collect configured contact details and the general reason for calling.
- Schedule an eligible consultation or transfer a caller who needs an attorney.
Frequently asked questions.
Concise, first-party answers about what Granvure does, what configuration it needs, and where people remain responsible.
Can an AI front desk work for a law firm?
Yes. An AI front desk can handle administrative call answering, configured preliminary intake, scheduling, routing, and messages while legal advice and professional judgment remain with qualified people.
Can Granvure help with new-client intake?
Yes. Granvure can collect firm-configured preliminary information. The law firm remains responsible for conflicts, legal evaluation, engagement, and professional decisions.
Can Granvure schedule consultations?
Yes, when the firm has scheduling configured. With a supported Google or Microsoft calendar connected and scheduling configured, Granvure checks authoritative availability, offers eligible times, creates the appointment, and reports it as booked only after the calendar provider confirms success.
What happens when a caller needs an attorney?
Granvure follows configured routing and transfer rules. When a caller needs a person, the AI front desk can transfer the call to an active destination or use the configured fallback and voicemail path.
Does Granvure provide legal advice?
No. Granvure handles administrative front-desk workflows and should not be configured to provide legal advice.
Start with a conversation
See whether Granvure fits the calls your business cannot afford to miss.
Granvure is designed for businesses where reliable answering, scheduling, routing, and follow-through materially matter.