Shift Support

During onboarding, choose a common rotation or Custom repeating pattern. Select the first day of the schedule, time zone, and shift time. Shift aligns every occurrence directly to that first day so long-running rotations do not drift.

Choose Fixed weekly schedule, select any combination of Sunday through Saturday, and set the shared start/end time. Overnight schedules such as 7:00 PM–7:00 AM are supported.

Go to More → Work profiles → Future schedule change. Choose when the new schedule starts and save the new version. Earlier occurrences remain attached to the earlier version.

Each schedule version keeps an authoritative IANA work time zone. Traveling does not reinterpret historical shift instants. Shift uses deterministic, time-zone-aware arithmetic for gaps, folds, overnight shifts, and zone changes.

Use Quick Add from Today or Calendar. Events are personal calendar items; extra shifts are work occurrences outside the recurring rotation and remain visually distinct.

Yes, as part of Shift Free, with your permission. In More → Calendar, choose calendars to display. Reading and writing are separate permissions. Shift does not change an external calendar until you explicitly enable writes and perform a supported action.

Confirm reminders are enabled in More and in system settings. Reopen Shift after schedule, time-zone, or permission changes so reminders can reconcile. Operating systems control final delivery, so Shift reminders are not guaranteed alarms.

Add Shift from the iPhone widget gallery after opening the signed app at least once. Next Shift, Shift Today, Pay Period, and Quick Add use cached on-device information and do not call Cloud Ask. The pay amount is hidden until you explicitly enable it in the widget configuration. If a widget is stale or hidden, open Shift with the correct planner owner signed in; signing out, switching accounts, or deleting local data intentionally clears private widget details.

Open More → Work profile, add a base wage, choose a pay period, and optionally configure supported overtime, night/weekend differential, holiday, and fixed add-on rules. Every change has an effective date.

Shift estimates gross pay from the information you enter. Taxes, deductions, employer rounding, contract rules, leave, bonuses, tips, and payroll corrections can differ. Shift is not payroll, tax, legal, or wage-compliance advice.

Pay may be unconfigured, not effective for the requested period, or missing a required rule/rate. Shift shows unavailable instead of inventing or weakening a domain rule. Review the work profile’s effective-dated pay history.

Local Quick Questions use deterministic on-device tools for supported questions such as your next shift, a selected day, time off, current pay-period hours or estimate, free time, work streaks, and conflicts. They work offline and do not consume Cloud Ask quota.

Cloud Ask interprets flexible wording and explains deterministic Shift tool results. It does not calculate authoritative dates, shifts, availability, duration, hours, overtime, differentials, pay, or conflicts itself.

You may be offline, signed out, outside an active Pro entitlement, at the monthly limit, rate limited, or requesting an unsupported action. Use a Local Quick Question or try later. Shift will not invent an answer when an authoritative tool cannot complete.

Open More → Shift plan. Choose the monthly or annual option using the localized price shown by Apple. Restore Purchases recovers an eligible subscription associated with your Apple account.

Open More → Shift plan → Manage subscription, or use Apple’s subscription settings. Uninstalling Shift or deleting a Shift account does not cancel App Store billing.

Shift preserves your existing data. Pro-only creation or editing may become read-only until access returns; Free features remain available.

Together is a private joint calendar. Accepted members can create and edit its manual shared plans and see the titles, locations and notes deliberately entered there. Your chosen display name, color and optional profile photo are visible to that calendar’s current members. Published work shifts are read-only; wages, pay, private planner notes and external-calendar contents are not published. Existing relationship sharing remains limited to the read-only scope you authorize.

Open Together while signed in with a verified Shift account. A Pro host can create a calendar and invite an email already verified with Shift; accepted members do not need a second subscription. Use People & sharing to manage membership and your calendar profile. Choose explicitly which work profiles and scope to publish. Changes refresh when the publishing device saves or reconciles while connected.

Choose one image in your calendar profile. Shift crops, resizes and removes metadata before private upload; members see initials if no photo is set. Removing the photo hides it and queues object cleanup. Do not send profile images or private calendar contents to support.

You can set your own overview time and time zone, and registration needs notification permission on a supported phone. Automatic daily delivery is not yet enabled in the current private TestFlight release. A saved preference does not mean a reminder was sent. Personal planner reminders remain a separate local feature; final delivery is controlled by your phone and notification services.

For Together, open People & sharing: members may leave, and the host may remove a member or close the calendar. To stop publishing your own work times without leaving, change Your shifts on this calendar. For older read-only relationships, open More → Sharing and revoke the relationship. Subsequent server access is denied and cached shared views are revalidated during reconciliation; copies already obtained by another person cannot be recalled.

Open More → AI & privacy and enable Opt out of product analytics. Shift never sends raw schedules, pay, event contents, partner data, or Ask prompts to product analytics.

If the planner was created for or bound to that account, it stays on this installation but is locked. A signed-out user or different account cannot view, adopt, export, or change it. Sign in with the same account to reopen it, or use the separate two-step local erase. A legacy anonymous planner stays anonymous unless you explicitly bind it; binding changes local access only and does not upload or sync it.