Voice that understands the next step
Answer inbound calls, use approved business knowledge, route by your rules, and transfer to a person when the conversation needs one.
Granvure
Preparing your workspace…
Granvure AI Front Desk
Every call answered. Every opportunity handled.
Granvure answers inbound business calls, understands why customers are calling, handles configured front-desk workflows, schedules eligible appointments, and routes or transfers people to the right place—24/7.
AI front desk is OnlineIllustrative product preview
Calls answered56Last 30 days
Conversations42Voice, SMS, and web
Appointments12Provider-confirmed
Call activityCustomer demand over time
30 days↗
Inbound call answeredApproved service details provided
✓
Appointment bookedCalendar provider confirmed
→
Caller routed to the teamHuman handoff requested
Business communications, one command center
Calls · conversations · appointments · routing
Team stays in control01Customer reaches youVoice, text, or web
02Granvure understandsApproved business context
03The work movesAnswer, book, or hand off
Understands caller intentBooks on real calendarsRoutes by your rulesEscalates to people
One inbox. Multiple ways customers reach you.
Granvure keeps supported communication channels organized around the customer instead of around separate provider tools.
SMS in the same customer thread
Receive and send supported text messages without separating the conversation from the rest of the customer history.
Website chat with a safe handoff
Give visitors a fast acknowledgement and capture their inquiry in the unified inbox while grounded generation remains intentionally limited.
Your knowledge and rules become a working front office.
Configure what Granvure should know, when it should act, and when a person should take over.
- 01
Teach the business
Review services, FAQs, operating hours, policies, and approved knowledge before it reaches customer conversations.
- 02
Connect the workflow
Assign the AI front desk, calendar availability, phone routing, voicemail, transfers, and website origins.
- 03
Operate with visibility
Review conversations, customer context, call outcomes, delivery states, readiness, and internal operational events.
Answer with context. Route with intent.
Your AI front desk uses approved information, follows deterministic business rules, and hands sensitive or unresolved conversations to your team.
Live workflow
Caller intentNew appointment request
KnowledgeApproved service details
Next actionCheck availability
Check the real calendar and book during the call.
When configured, Granvure can check connected Google or Microsoft calendar availability in real time, offer valid appointment times, create the event during the call, and confirm only after the calendar provider succeeds.
Customer asks“Do you have time Thursday afternoon?”
Granvure checksHours, notice, buffers, and connected calendars
Provider confirmsThe appointment is booked and confirmed
WebsiteDocumentsTeam guidanceHuman reviewApproved business knowledge
Useful answers begin with approved facts.
Bring together website content, documents, and team guidance. Nothing becomes active until a person reviews and approves it.
A front office that helps the whole business move.
Granvure is designed around practical outcomes, clear boundaries, and customer conversations that stay connected.
Fewer missed opportunities
Customers get a consistent response even when your team is unavailable.
Less front-desk repetition
Routine questions, intake, routing, and scheduling follow the workflow you approved.
Better context for people
Staff see the customer, channel, ownership, history, and next action in one place.
A calmer operation
Readiness checks and operational visibility make configuration gaps easier to find before they affect customers.
Flexible workflows for businesses where every inquiry matters.
Granvure supports realistic front-desk operations without claiming industry certifications or guaranteed outcomes.
Home and field services
Answer service questions, capture intake, route urgency, and coordinate scheduling.
Professional and legal offices
Handle administrative intake, approved FAQs, messages, and staff transfer without offering professional advice.
Automotive and property operations
Keep service inquiries, tenant or customer context, routing, and appointment requests organized.
Hospitality and administrative care desks
Respond to routine front-desk questions and escalate sensitive or specialized requests to staff.
Start at $99 per month.
Every self-service plan includes AI voice minutes. Professional adds scheduling and advanced routing; Scale adds multi-location entitlement and larger included usage.
300 AI voice minutes per billing period
1,000 AI voice minutes per billing period
3,000 AI voice minutes per billing period
Trust is part of the workflow.
Authentication, organization-scoped data access, signed provider callbacks, secret separation, same-origin mutations, and fail-closed request protection shape how Granvure operates.
Start with a conversation
Give every customer a clear next step.
See how Granvure can support the communication workflows your business relies on.