Public website
Use bounded, same-domain crawling with SSRF controls and robots rules.
Knowledge intelligence
Keep the AI useful by keeping its knowledge reviewable.
Granvure brings together public websites, documents, and team guidance, then requires human approval before active synchronization.
01Customer reaches youVoice, text, or web
02Granvure understandsApproved business context
03The work movesAnswer, book, or hand off
Bring practical business knowledge together.
Supported sources are processed within explicit content and network boundaries.
Documents
Extract text from supported PDF, DOCX, and TXT files without retaining uploaded source bytes.
Team guidance
Add direct, organization-specific instructions for recurring customer questions.
Review first. Synchronize deliberately.
Source evidence, drafts, versions, and sync state stay visible to the organization.
Approve
Edit, approve, or reject every proposed knowledge item.
Version
Keep immutable snapshots and append a new version when rolling back.
Synchronize
Update the organization AI front desk only through an explicit, idempotent action.
Start with a conversation
Give every customer a clear next step.
See how Granvure can support the communication workflows your business relies on.